The importance of updating funeral policy information

A beneficiary is a person that you, the primary person covered on the funeral plan, nominate to receive benefits in the event of your death. A beneficiary can also be the person who will be responsible for paying for a funeral in the event of your death.

Why is it important to have a beneficiary?

You always need to have a beneficiary in place so that in the event of your death, the claim payment can be made to the beneficiary.

Why is it important to keep my records up to date?

If your records are up to date, you can avoid any delays when a claim is being processed. This is also recommended so that we can provide you with the best service possible.

How can I update my information?

To update your Sanlam online Family Funeral Plan, call us on 0860 426 837or send an email to: and we will call you back.

What kind of information should I keep updated?

  • Your Cell phone number /Telephone numbers
  • Email address
  • Details of covered persons
  • Beneficiaries

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